Arris Tv Box Not Working

VIP4402W IP SET TOP BOX User Manual ARRIS Group,. It will sometimes refuse to synch on HDMI, but I have worked out power up sequences that make it work. When I first hooked up Element I had my cable subscription active and the TV box was working fine with an Ethernet connection. I recently got the 4K tv streaming box from Cox. Am I missing something?. I originally got Roamio but end up returning it and got Roamio Plus. The TV in the bedroom is working fine. We have a Dell desktop in our home with internet service, which is hooked up to a wireless router so guests can use their PC's around the house. This set-top is ideal for all-digital video networks, which require service operators to furnish a set-top for every television in the home. You should use the maker of the box to find the remote code first, if that code does not work then choose your cable company and use those remote codes. Learn more about your Comcast TV box and download the user manual here. To TV (Video Out)—Connects the set-top box to TV via coaxial cable. Re: Ignite TV - Pending Install : Arris XB6 vs. which might explain why it might work on one TV and not. Get the best deal for ARRIS Cable TV Boxes from the largest online selection at eBay. I recently got the 4K tv streaming box from Cox. claiming the marks and the names of their products. 6 FEET ARRIS POWER CORD FOR ARRIS TOUCHSTONE TELEPHONE MODEM. That your modem is now certified DOCSIS 3. Reasons why your Shaw phone terminal may not work: If you have no dial tone on all devices (i. or turning off the TV via the power did not resolve it, but removing. If an item you have purchased from us is not working as expected, please. We see nothing wrong with the cable coming to the den. If your remote isn't working, first, try changing the batteries. 38-56kHz external IR receiver for Arris,Pace,Bell,Rogers,SA/Cisco Set Top Boxes,and HDMI Matrix, HDMI Extender etc Will NOT WORK with IR repeater blocks, A/V stereo receivers, or other 12V systems. Verify that the remote control is in Cable mode. I was unable to locate the original thread. Am I missing something?. Using Netflix on your Comcast Xfinity X1 set-top box Welcome to Netflix on your Comcast Xfinity X1 set-top box! Use this article to learn about Netflix features and how to set up and sign out of your account. (Channel 3 or 4, Video Channel or HDMI channel) If Step 1 did not solve your problem, go to Step 2. Coaxial cables leading to your house must be grounded. Physical set top box is an Arris. repeat steps 3 - 4 entering the same code. However, we can bring one of our old smaller boxes into the den and it works with the smaller TV but will not work with the new TV. Connecting a digital cable box, VCR, and DVD player to a TV that doesn't have AV inputs for the DVD player is a problem for people who have coaxial-only televisions. Find Arris router passwords and usernames using this router password list for Arris routers. Optimum approved modems that are listed on the Optimum approved modems list. Optimum controller stopped working w* the optimum box how can I fix it My Tv and Cable box are not working My Cable box and Tv are not working I have two cable boxes that are not working properly. For example, "No Signal. To get this IR extender the remote and tv must be using IR signals!. We have a similar issue. DISH NETWORK VIP 922 IS WORKING GOOD,But one of the HDMI port does not work but the HD component output works fine. Does TiVo Work with Verizon Fios TV? Verizon’s Fios TV service is growing increasingly popular as it becomes available in more areas. My cable box is not working it says ocap instead of time on display remote wont do anything and ive already tried - Answered by a verified TV Technician. Comcast has begun to deploy a new whole-home DVR for its X1 platform called the XG4 that supports 4K and High Dynamic Range (HDR) video, an industry source confirmed. Review energy efficiency information for set-top boxes, DVRs, and small network equipment below. I tried powering down the router and modem by holding the reset for 30 seconds and unplugging them. So the problem is the box. I have a "no signal" on my tv screen and my "new" box now says 1080i & "4". Unfortunately, it is not working. Setup was soooo easy (all done by network cable). ANY SUGGESTIONS? I programmed my Motorola HD/DVR box for my 42" Viore TV using the only code that did anything (10300) and though it will turn the TV on and off now, that is all it will do. Assuming the set-top box is already connected to the TV through one of the HDMI ports, press the STB button on the remote to pull up the Set Up Universal Control pop-up window on the TV. Buy one of these Optimum approved modems today and stop leasing your modem!. Connect the HDMI cable into HDMI TV at the back of the BlueSky TV 4K Wireless box and into the HDMI input on the TV. That fix my picture with. Few models of Arris (Xfinity) may not work or occasionally have trouble connecting to the Jadoo box. My Xfinity x1 cable box is an Arris cable box model: AX013ANM. It will sometimes refuse to synch on HDMI, but I have worked out power up sequences that make it work. I also have a cable box. Auto-Search Method STEP1 Turn on the Component you want to program (TV, AUD, DVD or AUX). Your TV's input selection is wrong. Also the router was working till last night. If it does not respond repeat steps 2 to 4, try each code listed for your brand until you find the one that works. Change the HDMI port settings** (not applicable to 2014 TV's and to 4900, 5500, 6400, 6500 models) A different HDMI port setting can be selected to verify if the source content needs a different passthrough. by jimalcorn | March 28, 2010 5:22 AM PDT. Unfortunately, it is not working. I checked Comcast's list of compatible routers and thought the Arris WMB760A was a top contender, given its capabilities and compatibility. I recently bought a Harmony Smart Control (remote + hub). I need a four digit code to program my 90 year old father in laws jumbo universal remote so he can work the tv himself whenever he wants. Also the router was working till last night. Now comes the curious part; the Motorola has a discrete on and off switch and the Arris only a power toggle. The first point that has to be addressed to answer this: what type of technology is your cable box using?. 0 cable modem. Reset your Digital Box while leaving your TV set on. Related Views. If you can't reach your power cord, reset your cable box this way: Turn the cable box power on. I am not TRYING to get DTV channels - I just want cable - but those few DTV channels are the only. ARRIS DCT700. The cable goes from the wall though a splitter into a cable box/gateway and a modem/router. Follow these steps: Connect the gateway. We are not though comcast, as most of you seem to be. Here is a complete list of Arris router passwords and usernames. I have tried to use my iRule app (which works great for all other hardware) to go through my iTach Global Cache IP to IR unit to control the set top box. If you are using AV cables, check to make sure they are connected fro the converter to the back of your TV correctly. ARRIS UHD HDR Android TV could be your next cable box. Using Netflix on your Comcast Xfinity X1 set-top box Welcome to Netflix on your Comcast Xfinity X1 set-top box! Use this article to learn about Netflix features and how to set up and sign out of your account. Bernardo Rodrigues, a Brazilian security researcher, said that he uncovered not one, but two backdoors in some Arris cable modems (TG862A, TG862G, DG860A). Has anyone run into a similar situation before?. Comcast is moving beyond the box and porting the user interface for its elegant, intuitive Xfinity X1 set-top box brick by digital brick to four of the leading smart TV operating systems. As we keep it in a cabinet, I would like to add an IR extender, but the box does not seem to have an IR port. Re: The problem is not the XFINITY XG1v4 TV Box, IT'S THE SHIPPED HDMI CABLE! Xfinity image quality wasn't doing justice to my TV, so I finally decided to cancel Xfinity service. - HDMI Cable is tightly plugged in to the TV and Jadoo Box. I am not TRYING to get DTV channels - I just want cable - but those few DTV channels are the only. A number of months have passed since the problem of not turning off cable box when turning off TV first appeared in this user forum. The operating system is being embedded in a number of new. now i but the box the same one did comcast charge me $8 a mouth or not can you let me know please thank you…. The IR port on TV monitors are IR OUT not IR IN. ARRIS DCT700. Within two to three seconds, of turning the digital receiver off, press the Menu button on your remote control. When I first hooked up Element I had my cable subscription active and the TV box was working fine with an Ethernet connection. I have tried to use my iRule app (which works great for all other hardware) to go through my iTach Global Cache IP to IR unit to control the set top box. If the remote control is not working properly, try altering the position of the set-top box relative to the. Not sure if this applies to others. You really need to know if the box is on or not, and a time display is super helpful, esp. Plug a computer or some other device into the HDMI cable coming out of the TV, If that works its the FIOS box that is the issue. Q: I see someone reviewed that this modem does not work with optimum. Unplug the power from the cable box then plug the IR receiver into the IR IN port. A reboot of the PVR should resolve the issue. At the Bestbuy store I was told it will work with Optimum cable so therefore I would like to confirm this. Does anyone know if there is a way to fix this?. If resetting the cable box does not correct the issue you are experiencing, you may need to replace the cable box. , phones, fax, and POS) the Shaw phone terminal may be disconnected or offline. I know that the DOCSIS 3. Supported Models. Get the best deal for ARRIS Cable TV Boxes from the largest online selection at eBay. The Portal will now reset. I have spoken to Verizon many times and they have been to my house several times but the problem continues. ARRIS has talented technical support engineers around the world to provide you with expert technical support on a broad range of products and services to help you support the needs of your customers. Getting an IR repeater kit, should also work. Comcast is moving beyond the box and porting the user interface for its elegant, intuitive Xfinity X1 set-top box brick by digital brick to four of the leading smart TV operating systems. Suddenly the internet connection is not given by the router but all devices are connected to the network. If I plug in another hdmi cable from the tv to the sound bar it works for Netflix. Unplugging the coaxial cable will not reset your Set-Top. About a year and a half after Google announced its acquisition of Motorola, it's closed a deal to sell the Motorola Home half to Arris. But I would like to use only my universal remote that comes with direct tv to control everything (I'm already using it to control my tv). Verify lights and other appliances are working. The firewall does this by blocking incoming and outgoing connections that are not authorized. it does not work either. Since many issues. If you are using a converter box, try pressing ''Mute'' on the converter box remote to be sure it is not muted. Consolidated Communications has always had a strong presence in providing communication solutions to residential and business customers, with hallmark customer service and a long track record of involvement and support in the communities we serve. I need a four digit code to program my 90 year old father in laws jumbo universal remote so he can work the tv himself whenever he wants. Purchasing your own cable modem may save money and allow for faster data speeds. Few models of Arris (Xfinity) may not work or occasionally have trouble connecting to the Jadoo box. VUDU App on My LG TV Won't Work Properly. 0 Cable Modem, 802. How to use a Motorola DVR/Firmware and Software. ARRIS's easy-to-use SB6141 SURFboard DOCSIS 3. Aim the remote control at your TV and press Power once. No, this will not work. I refuse to pay the service charge so please HELP!!!. Consult the dealer or an experienced radio/TV technician for help. Step 2: Reauthorize your Digital Box. If the remote control is not working properly, try altering the position of the set-top box relative to the. Browse our daily deals for even more savings! Free shipping on many items!. I guess we need to know which comcast box you are discussing. I have checked the specs of Arris vip4302 and it states that it support IR 36KHz or ble which stands for Bluetooth. Do not sit other electronics on your cable box as this may cause problems with ventilation for your cable box. Supported Models. If your digital box displays NO IP then skip to the Reset Digital Box section. Bernardo Rodrigues, a Brazilian security researcher, said that he uncovered not one, but two backdoors in some Arris cable modems (TG862A, TG862G, DG860A). with a husband, child and a mortgage. No, the Wireless TV Box can only be used with your Xfinity Wireless Gateway with bridge mode disabled. Suddenlink Approved. Your remote control can still work with an STB in the closet!. I have checked the specs of Arris vip4302 and it states that it support IR 36KHz or ble which stands for Bluetooth. Hi All, I have an Arris XG1v1 Contour cable box. When the device turns o˜, a match is found. Wifi was working but the Ethernet port was not. 0 Cable Modem $68 ARRIS SURFboard SB8200 Docsis 3. For example, "No Signal. ARRIS Wireless TV Receiver Product Manual • Do not position the wireless receiver in a confined space, such as an enclosed ARRIS Enterprises, Inc. We have all spent a ton of money on your product and expect it to work right out of the box. When the router is done booting up, plug it in to the cable modem. The new box, to be launched in 2019, will allow Freesat to offer 4K UHD content, and provide users with the latest on-demand services. Learn what the LED lights on your X1 TV box indicate about your device status. Physical set top box is an Arris. I have tried to use my iRule app (which works great for all other hardware) to go through my iTach Global Cache IP to IR unit to control the set top box. with a husband, child and a mortgage. This procedure is not confirmed to work on the newer DCH-series DVR's. , surround sound, stereo, etc. With a Samsung TV that has a One Remote, be aware that the tv can use radio or IR signals. If you do not have power, move the TV receiver to a working electrical outlet. The remote then pairs successfully with the TV when the TV is powered up and the pairing procedure is followed. This is the same operating system as the one running on your smartphone, tablet and millions of other devices throughout the world. Even the Shaw install technician was not sure that they would work. MythTV did not work. Browse Working Frontier QIP 7232 2 FOIS TV TOP BOX With HDMI Cable. A Basic Guide to Cable TV Boxes. Connecting a digital cable box, VCR, and DVD player to a TV that doesn't have AV inputs for the DVD player is a problem for people who have coaxial-only televisions. If it's not the signal levels (I'm still not convinced that it isn't) and it's not the individual Arris, then there is an underlying issue as heaps of people have the same issue. We have all spent a ton of money on your product and expect it to work right out of the box. All three forms of IPTV can work either using your computer and an ordinary web browser or (for much better quality) a set-top box and an ordinary digital TV. Get the best deal for ARRIS Cable TV Boxes from the largest online selection at eBay. Call them and ask them to reset your box. Power is on but no picture If the power light comes on but the TV still doesn't have a picture, visit MY TV has no signal. My cable works because I hooked it straight to my tv. I did get it to briefly connect, but then it lost the signal. Set Top Box (STB) Timeout. Please check with your cable operator if you do not see your cable provider listed in as an option in cable provider listing screen. The Power el ArriS. I hooked the modem up not problem, had Comcast activate it, everything seemed to be working great. Also if i am direct downloading something from my chrome browser, the download gets disconnected. I previously had Time Warner cable, and everything worked perfectly (line in -> splitter -> all devices). I'm not a big fan of paying a $7 per month rental fee in my area, so I purchased a modem from the Best Buy in Crystal Lake, Illinois for $149. The Wireless TV Box will not work with customer-owned modems or Xfinity Wireless Gateways. Doing so will result in a temporary loss of phone service. Since installing the TV and Playbar I get persistent sound drops. I can capture internet traffic of my wlan within my router. When I stream Netflix the sound does not work through the sound bar. These should work with ANY remote as these remote codes are universal. I re-boot my modem; I even re-set my Element to factory settings; still to no avail. When I am not torrenting, everything is perfectly fine. When the front panel on the digital cable box displays the time, the reset is complete. Want the fastest internet speed in town? Hargray offers reliable, customizable services to feed your every need. How They Work. Simply unplug it, then plug it back in. I re-boot my modem; I even re-set my Element to factory settings; still to no avail. Compatible Arris Power Cord For: TM402 TM502 TM602 TM702, TM722g, TM802G, TM822g, TM852g, TM862g, TG1682g, + many more Arris modems and boxes. out or the code was not entered correctly. Unlocator support corrected my issue within a couple of hours so thanks again! You guys ROCK! Nothing but praise for Unlocator - helps you use the services you pay for anywhere! Excellent. Wireless network not working after resetting modem and router. Press and hold Reset for 6 seconds, and then release. We will not allow new users to add modems not listed above. Verify lights and other appliances are working. The size of a credit card but slightly. The following steps explain how to reset the Arris Portal and Arris Gateway. 0 Cable Modem $68 ARRIS SURFboard SB8200 Docsis 3. The batteries in the remote control may be depleted. Technician's Assistant: Have you tried unplugging your router for about ten seconds? And what about other devices? Do they have connectivity? No my mamas phone won't work neither but the tv is working just fine I unplugged it and it's on the lights are too but the wifi will not work. The Modem is DOCSIS 3. Since installing the TV and Playbar I get persistent sound drops. Verify that closed captions are enabled on the TV. Am I missing something?. Again, the set top box only has a single cable jack (in) so I am having to use the provided coaxial splitter from TWC to connect the line into the splitter, then the two lines out - one to the cable in jack on the set top box, the other to the TV. If that doesn't work, contact our Helpdesk at 1-888-463-1924. The following steps explain how to reset the Arris Portal and Arris Gateway. Also the router was working till last night. Sound and picture work fine. Compatible Arris Power Cord For: TM402 TM502 TM602 TM702, TM722g, TM802G, TM822g, TM852g, TM862g, TG1682g, + many more Arris modems and boxes. Use the TV remote to tune the TV to the matching HDMI input you selected in Step 1. Purchasing your own modem for Comcast Xfinity is a smart choice, but that does not mean that it is an easy choice. Find Arris router passwords and usernames using this router password list for Arris routers. Make sure there are no other devices on top of your Virgin TV V6 box, turn it off and wait until it feels cool to the touch before trying again. when your show is about to start; my watch may indicate one time, but the only time that counts is what the cable TV box says!. I did get it to briefly connect, but then it lost the signal. Internet is fine. I have a Sony 65X850D TV and a Sonos Playbar. The all-digital DCX3200 P3 includes the latest audio and video output interfaces, including HDMI™ and Dolby® Digital Plus audio. Follow the on screen instructions to restart your box. Drawing on old-school methods to splice cable TV lines for unauthorized use, hackers say they can buy a splitter at the local electronics store and easily run an additional line from the cable modem (news - web sites) line for the computer into the television. We will not allow new users to add modems not listed above. But then, the second XR11-RF remote no longer worked (not surprising since it was paired to the old (returned) box). I hooked the modem up not problem, had Comcast activate it, everything seemed to be working great. Pressing "OK" on your remote will bring Live TV back. Note: using the Video Out is not recommended and should only be used when the television has no other input options. Unplug your cable box from either the wall outlet or the box itself. If you have no signal on your TV screen, you may have a power issue. Verify the set-top box, TV, and audio device (e. Your Shaw digital box is not properly connected to the TV. You are purchasing One item Used and original as described in the title. Learn more about your Comcast TV box and download the user manual here. My cable works because I hooked it straight to my tv. You really need to know if the box is on or not, and a time display is super helpful, esp. which might explain why it might work on one TV and not. if none of the codes work, refer to "SeArcHing FOr A cODe". (For instructions, refer to your owner's manual or the TV manufacturer. Compatible Arris Power Cord For: TM402 TM502 TM602 TM702, TM722g, TM802G, TM822g, TM852g, TM862g, TG1682g, + many more Arris modems and boxes. Took less than 10 mins. I have checked the specs of Arris vip4302 and it states that it support IR 36KHz or ble which stands for Bluetooth. Whether you just moved to the neighborhood or need better service, we are ready to assist you with home Internet, cable TV, and phone packages. The official IR repeater is sure to work for what you want, if the usb ports on your box are on. 0 Cable Modems. , surround sound, stereo, etc. If you have no signal on your TV screen, you may have a power issue. I also have a cable box. NOTE: Make sure your TV is on the channel the box is tuned on. Since installing the TV and Playbar I get persistent sound drops. Unfortunately, it is not working. So after something in kodi does not work, e. , phones, fax, and POS) the Shaw phone terminal may be disconnected or offline. Make sure they are plugged in all the way. There may be times when your Time Warner television and app may not be working, with you being met with a "not tunable" alert on your television screen. The Charter 1060BC1 remote that you received with your cable box comes pre-programmed to work with your cable box, a Toshiba DVD player, a Pioneer audio system and an RCA TV. The TV in the bedroom is working fine. The box accepts Firewire channel changing. If your coaxial cable runs hot or begins to spark, immediately call your fire department then call your cable provider. We have also hooked another TV up in the den to the new box. A few routers can support them okay, most cannot. WARNING Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Press and hold the “Setup” key until a device key (TV, Cable, AUX) blinks twice. Cable boxes have processors similar to a computer and can stop working until the system is reset. If all devices (phones, fax and POS) are down follow the steps below to troubleshoot the Shaw phone terminal. Related Views. If it does not respond repeat steps 2 to 4, try each code listed for your brand until you find the one that works. Reasons why your Shaw phone terminal may not work: If you have no dial tone on all devices (i. Do not sit other electronics on your cable box as this may cause problems with ventilation for your cable box. Wait about 30 seconds, then plug it back in and allow the box to go through the reboot process, which should take about three minutes. Arris will acquire patents belonging to the. Mso and Telco technical support. , phones, fax, and POS) the Shaw phone terminal may be disconnected or offline. If an item you have purchased from us is not working as expected, please. CHANGING CHANNELS ETC. A few routers can support them okay, most cannot. Appears arris pushes out the update firmware themselves but I'm not sure when they did and if that is when my issues started. the air surrounding the terminal does not exceed 40º C (104º F). 0 cable modem. Plug a computer or some other device into the HDMI cable coming out of the TV, If that works its the FIOS box that is the issue. I’ve used Unlocator for two years. Comcast is moving beyond the box and porting the user interface for its elegant, intuitive Xfinity X1 set-top box brick by digital brick to four of the leading smart TV operating systems. During the reset process, the digital cable box will display hold followed by turn on. It’s Finally Coming by Stephen on. SPECS : 18AWG 2X0. I found this old RCA universal, found the web info where the batteries go, googled it and landed right on the instructions on how to scan your device to find a batch that works!. I'm going to discuss the most common cable problems that you can fix without calling your cable provider. Wireless network not working after resetting modem and router. Follow the on screen instructions to restart your box. The type of network connection you choose will depend on what you want to do with your TiVo box(es), and whether it's possible to connect an Ethernet cable to your TiVo box(es). If you have no signal on your TV screen, you may have a power issue. I've tried setting the harmony remote to many different boxes including the VIP5662W itself. ARRIS provides this guide without warranty of any kind, impliedor expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. This process can take a few minutes to complete. Your TV screen will go blank for a few seconds. When I stream Netflix the sound does not work through the sound bar. Here is a complete list of Arris router passwords and usernames. Do not sit other electronics on your cable box as this may cause problems with ventilation for your cable box. Plug a computer or some other device into the HDMI cable coming out of the TV, If that works its the FIOS box that is the issue. My service is Verizon and TV is working off an Arris VMS1100 DVR. The size of a credit card but slightly. ARRIS UHD HDR Android TV could be your next cable box. It also describes how to configure your Xbox One X, Xbox One S, or original Xbox One console to control your TV, audio receiver, and set-top box. I originally got Roamio but end up returning it and got Roamio Plus. I therefore suspect that the box has been configured by my tv provider as a Bluetooth remote control. (I have a Verizon FIOS cable box. If it still does not work, try searching for your code. My service is Verizon and TV is working off an Arris VMS1100 DVR. If you have a cable box that is not working properly or has quit working, you should first attempt to rest the cable box. If I HIDE My Cable Box, Will the Remote Control Work? This is our number one most frequently asked question, when people are looking to wall mount their cable box behind their TV. Troubleshooting your PVR and/or Set Top Box dru In the absence of another piece of equipment, your TV will show a blank screen. • To prevent the temporary loss of guide data and cause a temporarily non-responding terminal, do not plug the AC power cord into a. No, this will not work. 0 Cable Modem unlocks the potential of offering innovative high-bandwidth data and multimedia services to customers. Since many issues. I read the reviews and was a little frightened by all the "DOES NOT WORK" ones. ARRIS Wireless TV Receiver Product Manual • Do not position the wireless receiver in a confined space, such as an enclosed ARRIS Enterprises, Inc. TV Says NO SIGNAL - What To Check - How To Fix I have an HD Flat Screen TV and when I turn it on it says NO SIGNAL. Wireless box not connecting I moved one of my wireless boxes from the bedroom to the garage and cannot get it to connect. Then, ensure that your remote is set to turn the television on rather than the cable box or DVD player. Even if you are not currently using the Internet, your router must be turned on for FiOS TV to function properly. That fix my picture with. 1 standard is not yet widespread and is just recently being implemented by cable providers, so it may seem that the SB8200 is a bit early (especially for the consumer market), but, in reality, it came just at the right time to help Arris out of the SB6190 mess (because of the Intel Puma 6 chipset latency bug) and to prepare us for that sweet Gigabit+ download speed we. Within two to three seconds, of turning the digital receiver off, press the Menu button on your remote control. , phones, fax, and POS) the Shaw phone terminal may be disconnected or offline. I had an obscure old airlink101 tuner that I never thought I could operate without a fully functional original remote. Yes - here's how: Press the menu button twice on the remote. We have a Dell desktop in our home with internet service, which is hooked up to a wireless router so guests can use their PC's around the house. The IR port on TV monitors are IR OUT not IR IN. any help here? seems like the IR is fine since i can control the box with choose a different model cable box during setupso must be something related code on dcx3600m?. The firewall does this by blocking incoming and outgoing connections that are not authorized. , surround sound, stereo, etc. If your remote isn't working, first, try changing the batteries. VIP4402W IP SET TOP BOX User Manual ARRIS Group,. 6 FEET ARRIS POWER CORD FOR ARRIS TOUCHSTONE TELEPHONE MODEM. I am not TRYING to get DTV channels - I just want cable - but those few DTV channels are the only.